Decision Maker: Cabinet
Decision status: Approved
Is Key decision?: No
Is subject to call in?: Yes
The Cabinet will be presented with a summary of performance for all Corporate Priority Performance Indicators the latest quarterly period.
Cabinet resolved:
(i) To note the corporate priority performance information for quarter 1 of 2013/14; and
(ii) That the corporate target for responding to complaints within deadline at all stages be raised from 80% to 100% from quarter 4 (January 2014) to allow communication to officers and changes to reporting systems.
Report author: Karen Wheeler
Publication date: 25/09/2013
Date of decision: 24/09/2013
Decided at meeting: 24/09/2013 - Cabinet
Effective from: 03/10/2013
Accompanying Documents: