Decision details

The Cabinet will be asked to approve proposals relating to the procurement of a new contract for the supply and licensing of 8x8 software which supports the Council’s Customer Contact telephony service as well as other Council services and schools.

Cabinet resolved to:

(i)  Agree that the Council proceeds with the procurement of a new two-year contract for 8x8 UCaaS and CCaaS through the G-Cloud 13 Framework in accordance with the strategy set out in the report; and

(ii)  Delegate authority to the Strategic Director, Resources, in consultation with Cabinet Member for Finance, Growth and Core Services and the Head of Legal, to conduct the procurement and award and enter into the contract and all other necessary or ancillary agreements to fully implement and effect the proposals.