Issue details

Introduction of Voice Recognition in Provision of Council Services

The report will provide an update on the Council’s plans to introduce voice recognition technology, similar to Alexa, to assist residents in accessing services and what it could mean for the delivery of health and social care services.

Decision type: Key

Decision status: Abandoned

Notice of proposed decision first published: 22/05/2023

Decision due: 12 Sep 2023 by Health & Wellbeing Board and ICB Sub-Committee (Committees in Common)

Lead member: Adult Social Care & Health Integration Portfolio

Lead director: Strategic Director, Children & Adults

Contact: Louise Hider-Davies, Head of Commissioning, Adults Care and Support Email: louise.hider-davies@lbbd.gov.uk Tel: 020 8227 2861.