Decision details

The Board will discuss principles for engaging with, and involving, local people in the planning and delivery of health and social care services. Once the principles have been decided upon, a Strategy will be presented for sign-off by the Board at a future meeting.

The Board noted the model used at the Learning Disability Partnership Board for determining how it will conduct its engagement.

The Board agreed to pull together a high level set of proposals around engagement, the following specific actions were proposed:

a)  That sub-groups have engagement as an early item (first or second meeting), specifically to review how they link to existing forums, what gaps they have, and what tools and techniques they intend to deploy to ensure their work is grounded in the views of those affected;

b)  This work to be collated into an engagement strategy ‘map’ showing the connections, information flows, and early specific plans for events, consultations and web developments;

c)  That Healthwatch, the Health & Wellbeing Board support team and the CCG Operations team join together - with others who may be keen to contribute - to shape how the Board itself can use information being gathered through the emerging strategy, including online, written and face-to-face methods, and the expectations on how reports are crafted to include reference to feedback from residents and service users;

d)  That the Health & Wellbeing Board support team pull together an overview of how the Council’s social media channels and the website may be used by the Health & Wellbeing Board, with input from the Corporate Communications team, in order to feed this into the developing strategy.