Decision details

Corporate Priority Performance Reporting - Quarter 1 Update

Decision Maker: Cabinet

Decision status: Approved

Is Key decision?: No

Is subject to call in?: Yes

Purpose:

The Cabinet will be presented with a summary of performance for all Corporate Priority Performance Indicators the latest quarterly period.

Decision:

Cabinet resolved:

 

(i)  To note the corporate priority performance information for quarter 1 of 2013/14; and

 

(ii)  That the corporate target for responding to complaints within deadline at all stages be raised from 80% to 100% from quarter 4 (January 2014) to allow communication to officers and changes to reporting systems.

Report author: Karen Wheeler

Publication date: 25/09/2013

Date of decision: 24/09/2013

Decided at meeting: 24/09/2013 - Cabinet

Effective from: 03/10/2013

Accompanying Documents: