Decision details

The Council has a statutory duty under the Care Act 2014 to establish and maintain an information and advice service and currently commissions a Generic Advice and Enhanced Welfare Rights Service, delivered by the Citizens Advice Bureau.  The current arrangement is due to expire on 31 January 2020 and the Cabinet will be asked to approve proposals for the retendering of the contract.

Cabinet resolved to:

(i)  Agree the procurement of a contract for a strategic partner to provide a Generic Advice and Enhanced Welfare Rights Service commencing 1 April 2020, in accordance with the strategy set out in the report;

(ii)  Approve the direct award of a six-month contract commencing 1 October 2019 to the current service provider, the Citizen’s Advice Bureau; and

(iii)  Authorise the Director of People and Resilience, in consultation with Cabinet Member for Social Care and Health Integration, the Director of Law and Governance and the Chief Operating Officer, to conduct the procurement and award and enter into the contract(s) and all other necessary or ancillary agreements including activating extension provisions within the contract with the successful bidder, in accordance with the strategy set out in the report.