Decision details

The Board is asked to note and discuss the first Annual Report from Healthwatch Barking and Dagenham.

The Board

(i)  Noted the progress made in the last year;

(ii)  Noted the difficulties that Healthwatch had experienced in receiving feedback / communications from Member organisations and that communications needed to be improved between both partners and contributors;

(iii)  Helen Jenner, Corporate Director of Children’s Services, would provide details of the Barking and Dagenham (BAD) Youth Forum to Healthwatch in order that young people’s views can be part of the Healthwatch engagement process; and,

(iv)  Healthwatch to provide further clarification, at a future meeting, into the mix and number of individuals and cohort(s) they consult and how they can improve on the ‘hub and spoke’ method of working.