Issue - meetings

Debt Management Performance and Write-Offs 2014/15 (Quarter 2)

Meeting: 16/12/2014 - Cabinet (Item 75)

75 Debt Management Performance and Write-Offs 2014/15 (Quarter 2) pdf icon PDF 99 KB

Additional documents:

Minutes:

The Cabinet Member for Finance introduced the performance report for the second quarter period ending 30 September 2014 in respect of the debt management function carried out by the Revenues and Benefits Service within Elevate East London, together with details of the debts written-off as uncollectable during the period and comparable information from the previous year.

 

The Cabinet Member referred to the overall positive collection rates although issues were raised regarding the accrual of debt due to a failure to open an account following a tenancy succession and also the poor collection rate for Penalty Charge Notices in respect of traffic enforcement.

 

Cabinet resolved to:

 

(i)  Note the contents of this report as it relates to the performance of the debt management function carried out by the Revenues and Benefits service operated by Elevate East London, including the performance of enforcement agents; and

 

(ii)  Note the debt write-offs for the second quarter of 2014/15 and that a number of these debts will be published in accordance with the policy agreed by Cabinet.