Issue - meetings

Debt Management Performance and Write-Offs 2015/16 (Quarter 2)

Meeting: 15/12/2015 - Cabinet (Item 77)

77 Debt Management Performance and Write-Offs 2015/16 (Quarter 2) pdf icon PDF 101 KB

Additional documents:

Minutes:

The Cabinet Member for Finance and Central Services introduced the performance report for the second quarter period ending 30 September 2015 in respect of the debt management function carried out by the Revenues and Benefits Service within Elevate East London.

 

The Cabinet Member referred to the rent collection rate issue that had been raised during his presentation of the earlier Budget Monitoring report and confirmed that the most recent data showed the collection rate at 98.85%, compared to 98.34% at 30 September.  Although that continued to be slightly below target levels, the Cabinet Member referred to the reasons behind the underperformance and other variations against targets.  Members concurred that, overall, Elevate East London was performing well in difficult circumstances and in the context of increasingly challenging targets.

 

Cabinet resolved to:

 

(i)  Note the performance of the debt management function carried out by the Revenues and Benefits service operated by Elevate East London, including the performance of enforcement agents; and

 

(ii)  Note the debt write-offs for the second quarter of 2015/16 and that a number of the debts would be published in accordance with the policy agreed by Cabinet.