Received a report setting out an action plan for The Management Team to improve the critical Performance Indicators (PI) that constitute the Corporate Performance Assessment (CPA) service scores on all areas of council services. The Action Plan also contained information on the latest performance on each of these indicators where available.
Agreed to support the emphasis set out in the Action Plan across the critical basket of CPA Performance Indicators in order to improve performance on those areas that positively impact upon the CPA score.
Attached to these Minutes is a breakdown of those PIs on Education and Social Services, which impact upon the Office for Standards in Education (OFSTED) and the Social Services Inspectorate (SSI) scores, which were not circulated with the agenda.