Issue details

Improving Online Customer Access to Council Services

The Cabinet will be asked to approve proposals relating to changes to the way that customers access Council services online, including the update of the current ‘My Account’ product.

Decision type: Key

Decision status: Abandoned

Wards affected: (All Wards);

Notice of proposed decision first published: 18/04/2019

Issue Category: Community;

Decision due: 18 Jun 2019 by Cabinet

Lead member: Finance, Growth & Core Services Portfolio

Lead director: Chief Operating Officer

Department: Operations

Contact: Nick Lane, Head of Client Unit Email: nick.lane@lbbd.gov.uk Tel: 020 8227 2420.