Issue details

Procurement of a Replacement Customer Relationship Management and IT Service Management System

The Cabinet will be asked to approve a joint procurement exercise to secure a replacement Customer Relationship Management System and IT Service Management System via the Crown Commercial Services G-Cloud 11 Framework (RM1557.11).

Decision type: Non-key

Decision status: Approved

Notice of proposed decision first published: 23/03/2020

Decision due: 21 Apr 2020 by Cabinet

Lead member: Finance, Growth & Core Services Portfolio

Lead director: Chief Operating Officer

Department: Operations

Contact: Paul Ingram, Chief Information Officer Email: Tel: 07455 168555.


Agenda items