Issue - decisions

Corporate Priority Performance Reporting - Quarter 1 Update

25/09/2013 - Corporate Priority Performance Reporting - Quarter 1 Update

Cabinet resolved:

 

(i)  To note the corporate priority performance information for quarter 1 of 2013/14; and

 

(ii)  That the corporate target for responding to complaints within deadline at all stages be raised from 80% to 100% from quarter 4 (January 2014) to allow communication to officers and changes to reporting systems.